Expertise

Summary

Experience

• Shape Coaching Ltd

  Director

  1 - 5 Employees 2020 - Current

  I serve visionary business founders who have successfully scaled their ventures to multi-millions in annual turnover, and have built teams. Many of these founders find themselves immersed in daily operational tasks, working in their businesses rather than on them. They desire exponential growth whilst simultaneously reclaiming invaluable time for themselves.

  I offer bespoke leadership coaching to exceptional leaders across diverse industries—from construction and retail to financial services. Our journey together transcends mere life shaping; it revolves around the most profound transformation imaginable: shaping who you become. Our perceptions of ourselves, the world, and others form the bedrock of our potential achievements.

  Together, our focus is singular: YOU. As you undergo this metamorphosis, a new reality emerges—one that permeates every facet of your life and business. You will emerge as a leader not only in your business but also in your personal journey, architecting a future defined by purpose, achievement, and fulfilment.

   

• IBM

  Managing Consultant

  100+ Employees 2013 - 2020

  Deployment & Readiness Project Manager & Business Change Partner - Retail Services Client worth $2bn - May 2018 - April 2020

   

  Client success is at the forefront of everything I deliver.

   

  - I worked as a key asset on one of the most complex Systems Integrations programmes in Europe, revolutionising a $2bn business. This client entrusted IBM to implement this solution and I acted as a key delivery lead. 

   

  - Led a team of senior technical and delivery focussed people taking accountability for Cutover workstream for a complex solution.

   

  - Worked with and influenced FS board members to produce a strategy for dealing with Failure Scenarios to ensure the Business can remain viable through the implementation period.

   

  - I investigated failure scenarios for the major Financial Transformation. The brief was high level and within 2 weeks of joining, I presented to the Client Sponsor / FS Digital Transformation Director. This was well received and taking on his feedback, I developed failure scenarios. I used workshops with the relevant specialists to understand the solution and potential points of failure and then worked with the Business. I developed a risk and impact profile and used this to demonstrate where mitigations were required. The Client Sponsor presented my findings to the FS board and kickstarted discussions for mitigations required by the business i.e. building of a cashflow buffer in case of issues in recognising cashflow through the Go Live. This is critical as evidence of cashflow is required on a daily basis to the Securitisation banks to allow the Business to continue to operate.

  Results – this shaped Board level thinking in terms of how they will mitigate business risk through implementation and beyond, and helped to identify key first occurrences that merited extra care.

   

  - I defined Readiness criteria and assessment framework to provide ability to assess Readiness at key checkpoints leading up to Go Live.

  This has been used to enable critical decision making by the Business Steering and FS Board. 

  This was the biggest change ever to be delivered on the client estate and as a result, informed decision making was absolutely critical to the ongoing success of the business. Without this, there could be financial, regulatory and reputational impacts.

   

   

  Commercial Lead - Large Banking Client worth £33bn - May 2014 - April 2017

  - Sole ownership of Financials for one of the largest banking clients in FSS worldwide. I facilitated a 20% growth within an 18 month period.
  Achieved exceptional revenue yield and profit on this account, doubling gross profit within a 6 month period.

  
  - I standardised accounting processes as Commercial Manager across this account.

  
  - I drove process improvement for the largest (to date) contract improving a complex billing and debt collection process, resulting in improved debt collection by 35% in two quarters.

  
  - I supported and drove the price release of key account deals resulting in signings in excess of $60M.

  
  - I was heavily involved in off-shore team management (planning, training, supporting and supervising).

  
  - I was integral to the successful delivery of a complex Test Transformation project where I defined key future state Financial / Resourcing metrics and dashboards.

  
  - I was lead planning SME for Group Functions, Mortgages, Lending, Collections and Personal Banking workstreams.

  
  - I drove process improvement for weekly BAU ingestion process to create an Integrated Project plan, by improving interlocks with Planning leads and transitioning process to an Offshore team. This resulted in reduction of weekly timeframe to completion by 66%, increasing team productivity and value to the client.

   

   

  Project Management Office - Large Banking Client - May 2013 - April 2014

   

Education History

• Mathematics with Management and Finance

  King's College London

  2008 - 2011

  Received 2.1 

  • Modules included Financial Mathematics, Economics, Accounting, Statistics, Calculus and Business Strategy.

Qualifications

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