The University of Essex has a duty of care to ensure its staff and students are safe and well prepared when undertaking University related trips and activities, and the associated spend for these international trips. Travel and accommodation is booked via the University designated travel providers, however travelling overseas often incurs additional sundry expenditure which in the past would have been facilitated by a currency cash advance. This proved difficult to manage and quite stressful for the staff member assigned the advance and was time consuming when filling in the expense forms at the end of the trip with their receipts, together with converting the currency underspend. Depending on the location of the trip there can be expenses that can’t be prepaid. Meals out, excursion entry, local transport, and other spending. It’s unreasonable and inconvenient to expect staff and students to carry cash and to fully reconcile their cash advance using a manual process. The University of Essex uses the Caxton expense management system, including expense cards module. The Payments team now manages 17 multi-currency expense cards and 10 GBP expense cards When staff are allocated an expense card they can now spend anywhere where they see the Mastercard logo, and it makes paying for meals and general expenses a lot easier. Staff can use the Caxton app to scan and categorise receipts and the Payments team can review expenditure, set individual limits and top up approved funds anytime. The fully integrated dashboard gives the Payments team a single place to get real-time view of spending, report by category and reconcile expenses online, directly into their own accounts package, saving valuable time and money.
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Whitmill Trust strives to offer a focused and professional service to its clients with a personal touch and complete transparency, its these qualities that have contributed towards the building and development of long-term relationships with their clients. ‘This excellence in service flows across everything that we do, so when our bank was not responding quickly to requests and charging above market rates, we started to become concerned’ said Wayne Meenagh, Director at Whitmill. With Whitmill’s commitment to providing a resolute level of service to their clients, they looked to Caxton to provide an automated payment solution that meant they could keep their service levels in check and ensure costs were kept down too, whilst sending thousands of payments each month for their clients. ‘We needed to find a solution that worked for us and our clients and Caxton delivered on all fronts’ said Wayne. Caxton’s bulk payments platform meant that Whitmill Trust could take back control of their payments whilst removing manual processes, reducing bank charges and ensuring their clients could continue to pay their contractors who work within the health sector, on time month after month.
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Our client is a clinical research provider near Manchester which undertakes research, with a focus on patient safety. They provide in home visits from medical specialists as well as high quality sampling, processing and patient assessments for research purposes. As part of providing great services to their patients and clients, the group embarked on an improvement journey which involved understanding where their non-medical services could improve. They appointed an agency to facilitate streamlining patient processes, and one important part of this will be automating payment processing for their clinical trials. “We were already using Caxton for our expense management, so we wanted to look into how we could work together to further improve how we handle sensitive data,” said a representative for the group. “As a medical business we understand the importance of confidentiality, so it’s important that our partners are able to safeguard our patients and their information.” Working with the third party agency, Caxton was able to give access to several of our APIs working in conjunction. We will safeguard patient data by storing bank details in our API, automating movement of funds between accounts and facilitating transfers of funds.
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Expertise
- foreign exchange
- Foreign Exchange Markets
- SaaS
- Expenses
- Card Payments
- Accounts Receivable
- accounts payable
- International payments
- Payments
- prepaid cards
- payment solutions
- Payment Systems
- Foreign Exchange Hedging
- International Business
- Expense Management
- expense management cards
- API Integrations
- API
- payment integrations
- SAAS solution
- financial payments
Summary
Caxton have been providing expertise in foreign exchange to our customers since the start of the century. Our currency cards with bank-beating rates, and international bank transfer services are used by both private and business customers. We keep ahead of the market with industry-leading mobile-developments and online services.
Last year we successfully processed 7.3 million transactions, and have transferred more than €1 for every man, woman and child on this planet. We currently have hundreds of thousands of customers with an annual turnover of over £1 billion.
Experience
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Caxton Payments
Head of Strategic Partnerships
- Current
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CAXTON PAYMENTS
Head of Strategic Partnerships
- Current
